{"id":3356,"date":"2024-03-25T01:30:13","date_gmt":"2024-03-25T01:30:13","guid":{"rendered":"https:\/\/inspiren.com\/?p=3356"},"modified":"2024-04-01T15:32:59","modified_gmt":"2024-04-01T15:32:59","slug":"a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities","status":"publish","type":"post","link":"https:\/\/inspiren.com\/a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities\/","title":{"rendered":"A New Standard for Resident Care: How Inspiren is Reshaping Senior Living Communities"},"content":{"rendered":"

\"Collage<\/p>\n

 <\/p>\n

As a nurse practicing at the bedside pre-pandemic, I saw the potential for technology to improve health care. From my vantage point, however, even the most promising tools were insufficient to address the greatest safety, quality, and efficiency challenges in patient care. Additionally, they did little to relieve burdens on caregivers.<\/span><\/p>\n

Advances in technology have especially underserved senior living communities. Operators still don\u2019t have the right data or visibility into the care that takes place in their communities. Many new digital tools require manual, ad hoc data entry, resulting in data that can be unreliable. And single-use tools like fall detection devices dump data into fragmented systems that don\u2019t talk to each other.\u00a0<\/span><\/p>\n

As a result, operators garner few actionable, scalable, or proactive insights to improve care. At the same time, they\u2019re obligated to invest significant resources up front for implementation plans and infrastructure changes. Clinicians like me get burned out by new layers of documentation requirements, and lower-touch solutions like wearables are not always practical for seniors. Much technology simply fails to meet senior living communities where they are.\u00a0<\/span><\/p>\n

 <\/p>\n

<\/h2>\n

An intelligent operating system for resident care<\/strong><\/h2>\n

 <\/p>\n

I founded Inspiren to address these challenges and bring front-line clinical experience to bear. Our team designed a new platform from the ground up \u2014 an intelligent operating system for resident care \u2014 that provides a complete view of the resident environment and actionable insights to help guide decisions.<\/span><\/p>\n

The star of the Inspiren platform is AUGi, a single device about the size of a wall clock. It combines cutting-edge technologies to collect better, more accurate data, but is fast and easy to install. Plug it into the wall in a resident room, and you immediately start capturing resident and staff behavior data. Add Smart Lanyards that staff wear on their badge, and you can see when and for how long they\u2019re with each resident. Care teams can access dashboards, live views of resident rooms that are de-identified to protect privacy, and more on both mobile and web apps. <\/span>Under the hood, our engineers built advanced computer vision models and artificial intelligence pipelines that drive insights and alerts.<\/span><\/p>\n

Inspiren\u2019s intelligent operating system has been utilized with great success in acute care settings, and now we\u2019re excited to bring it to senior living. It\u2019s an extension of care teams that offers <\/span>an extra layer of oversight.\u00a0<\/span><\/p>\n

But<\/span> while many similar tools aim solely to improve certain clinical outcomes, our AI platform provides more comprehensive value, sitting at the convergence of <\/span>resident safety, workforce efficiency, and revenue accuracy<\/b>.\u00a0<\/span><\/p>\n

For example, Inspiren surfaces reliable, objective data that reflect the true care levels of residents and the work staff are doing with them, in real time. This enables operators to (1) bill accurately for services, (2) staff care teams appropriately, and (3) more efficiently allocate care to the residents who need it most.\u00a0<\/span><\/p>\n

 <\/p>\n

 <\/p>\n

\"laptop<\/p>\n

Inspiren’s Event Analyzer captures in-room events for care teams<\/p>\n

 <\/p>\n

 <\/p>\n

Improving resident safety<\/strong><\/h2>\n

 <\/p>\n

Inspiren offers the only hybrid sensing technology fusing staff data with resident activity data to drive predictive analytics for clinical risk management.\u00a0<\/span><\/p>\n

Our dashboards identify clinically meaningful events; support data-driven care planning, such as prioritized rounding and triage; and empower care teams to make better, more proactive care decisions. Our AI alerts not only detect falls \u2014\u00a0they <\/span>prevent<\/span><\/i> them. <\/span><\/p>\n

Communities using Inspiren see, on average, a 50% decrease in falls with injury and a 45% increase in safety protocol compliance.<\/p><\/blockquote>\n

CareOne Paramus, a premier senior living community in New Jersey, turned to Inspiren in 2023 to reduce resident falls. Over a period of four months, caregivers leveraged the Inspiren system to improve their workflows, resulting in an estimated 100 timely interventions under 3 minutes, including proactive alerts, and an 80% reduction in falls with injury. Care teams could easily view resident behavioral data for care planning and ADL assessments. Our event review feature eliminated unwitnessed events and enabled leaders to create new incident response training for staff.\u00a0<\/span><\/p>\n

\u200b\u200bAccording to Risa, the Senior Executive Director at CareOne Paramus, the community ended up receiving requests from residents who wanted to move into the neighborhood where AUGi was installed in the rooms.<\/span><\/p>\n

 <\/p>\n

<\/h2>\n

Enhancing workforce efficiency<\/strong><\/h2>\n

 <\/p>\n

\"TwoInspiren\u2019s AI platform streamlines caregiver workflow to save staff time and energy, reducing burden and burnout.\u00a0<\/span><\/p>\n

AUGi<\/span> collects data passively, which a<\/span>llows staff to refocus their effort back at the bedside, not in EMRs. Dashboards surface data for triage and prioritizing tasks. Virtual rounding and safety checks save time from going door to door, while analytics help \u201cload balance\u201d staff so they\u2019re not over- or under-worked, and they\u2019re staffed properly across floors and buildings.<\/span><\/p>\n

Palm Garden<\/span><\/a> in Gainesville, Florida, installed Inspiren\u2019s platform in 2021 to provide safer, more efficient resident care at existing staffing levels. Remote sitters were able to use de-identified live views of resident rooms on their mobile devices, enabling operators to monitor high-risk residents without having to beef up care teams with more full-time employees or compromise resident privacy.\u00a0<\/span><\/p>\n

\u201cWe used to need 25 employees to monitor all our residents one-on-one,\u201d said Kala Fuhrmann, Palm Garden\u2019s executive director. \u201cAn AUGi in each room provides that one-on-one service.\u201d<\/span><\/p>\n

 <\/p>\n

<\/h2>\n

Ensuring revenue accuracy<\/strong><\/h2>\n

 <\/p>\n

Inspiren is the only resident care platform that identifies opportunities to increase revenue capture for services.\u00a0<\/span><\/p>\n

Billing, for example, is traditionally determined by care levels that providers subjectively assess and record in clinical notes. As a result, based on interviews with community leaders across the industry, we estimate that operators under-assess 25-30% of their residents\u2019 levels of care.\u00a0<\/span><\/p>\n

Communities using Inspiren, however, update care plans more frequently with objective, reliable data collected passively by AUGi. Operators can see decision-grade insights that accurately reflect the care that their staff are providing to each resident.\u00a0<\/span><\/p>\n

In 2023, Inspiren worked with a memory care center in California with two pricing tiers. Based on our data, the operator developed four new tiers to reflect the true amount of care each resident needed and received, and to staff each floor appropriately. This improved the quality of care, and operators saw a 10% increase in revenue \u2014 a win-win for care communities and residents alike.<\/span><\/p>\n

 <\/p>\n

<\/h2>\n

Inspiren is forging a new path for senior care\u00a0<\/strong><\/h2>\n

 <\/p>\n

Health care has been abuzz recently with talk of AI. At Inspiren, we have a 5-year head start on the industry, and senior living communities are uniquely positioned to take advantage of what we\u2019ve learned and built.<\/span><\/p>\n

Our AI platform doesn\u2019t make decisions for you. Instead, it gives you data that make <\/span>your<\/span><\/i> decisions more informed, intuitive, and impactful. It augments your care teams, gives families peace of mind, and improves clinical outcomes, operational performance, and profitability.\u00a0<\/span><\/p>\n

We\u2019re forging a new path and setting a higher standard of care for senior living communities and the residents they serve. We look forward to supporting and guiding you on this journey.<\/span><\/p>\n

 <\/p>\n

\"\"<\/p>\n

Michael Wang is the Founder & Chief Clinical Officer of Inspiren, a senior living and healthcare technology company. He is dually licensed as a registered nurse and as an advanced practice clinician with vast experience in cardiothoracic surgery and direct patient care.\u00a0 He received a bachelor\u2019s degree from Emory University and advanced degrees from Columbia University.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Inspiren\u2019s intelligent operating system has been utilized with great success in acute care settings, and now we\u2019re excited to bring it to senior living. It\u2019s an extension of care teams that offers an extra layer of oversight. <\/p>\n","protected":false},"author":8,"featured_media":3425,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"\"Collage\r\n\r\n \r\n\r\nAs a nurse practicing at the bedside pre-pandemic, I saw the potential for technology to improve health care. From my vantage point, however, even the most promising tools were insufficient to address the greatest safety, quality, and efficiency challenges in patient care. Additionally, they did little to relieve burdens on caregivers.<\/span>\r\n\r\nAdvances in technology have especially underserved senior living communities. Operators still don\u2019t have the right data or visibility into the care that takes place in their communities. Many new digital tools require manual, ad hoc data entry, resulting in data that can be unreliable. And single-use tools like fall detection devices dump data into fragmented systems that don\u2019t talk to each other.\u00a0<\/span>\r\n\r\nAs a result, operators garner few actionable, scalable, or proactive insights to improve care. At the same time, they\u2019re obligated to invest significant resources up front for implementation plans and infrastructure changes. Clinicians like me get burned out by new layers of documentation requirements, and lower-touch solutions like wearables are not always practical for seniors. Much technology simply fails to meet senior living communities where they are.\u00a0<\/span>\r\n\r\n \r\n

<\/h2>\r\n

An intelligent operating system for resident care<\/strong><\/h2>\r\n \r\n\r\nI founded Inspiren to address these challenges and bring front-line clinical experience to bear. Our team designed a new platform from the ground up \u2014 an intelligent operating system for resident care \u2014 that provides a complete view of the resident environment and actionable insights to help guide decisions.<\/span>\r\n\r\nThe star of the Inspiren platform is AUGi, a single device about the size of a wall clock. It combines cutting-edge technologies to collect better, more accurate data, but is fast and easy to install. Plug it into the wall in a resident room, and you immediately start capturing resident and staff behavior data. Add Smart Lanyards that staff wear on their badge, and you can see when and for how long they\u2019re with each resident. Care teams can access dashboards, live views of resident rooms that are de-identified to protect privacy, and more on both mobile and web apps. <\/span>Under the hood, our engineers built advanced computer vision models and artificial intelligence pipelines that drive insights and alerts.<\/span>\r\n\r\nInspiren\u2019s intelligent operating system has been utilized with great success in acute care settings, and now we\u2019re excited to bring it to senior living. It\u2019s an extension of care teams that offers <\/span>an extra layer of oversight.\u00a0<\/span>\r\n\r\nBut<\/span> while many similar tools aim solely to improve certain clinical outcomes, our AI platform provides more comprehensive value, sitting at the convergence of <\/span>resident safety, workforce efficiency, and revenue accuracy<\/b>.\u00a0<\/span>\r\n\r\nFor example, Inspiren surfaces reliable, objective data that reflect the true care levels of residents and the work staff are doing with them, in real time. This enables operators to (1) bill accurately for services, (2) staff care teams appropriately, and (3) more efficiently allocate care to the residents who need it most.\u00a0<\/span>\r\n\r\n \r\n\r\n \r\n\r\n\"laptop\r\n

Inspiren's Event Analyzer captures in-room events for care teams<\/p>\r\n \r\n\r\n \r\n

Improving resident safety<\/strong><\/h2>\r\n \r\n\r\nInspiren offers the only hybrid sensing technology fusing staff data with resident activity data to drive predictive analytics for clinical risk management.\u00a0<\/span>\r\n\r\nOur dashboards identify clinically meaningful events; support data-driven care planning, such as prioritized rounding and triage; and empower care teams to make better, more proactive care decisions. Our AI alerts not only detect falls \u2014\u00a0they <\/span>prevent<\/span><\/i> them. <\/span>\r\n
Communities using Inspiren see, on average, a 50% decrease in falls with injury and a 45% increase in safety protocol compliance.<\/blockquote>\r\nCareOne Paramus, a premier senior living community in New Jersey, turned to Inspiren in 2023 to reduce resident falls. Over a period of four months, caregivers leveraged the Inspiren system to improve their workflows, resulting in an estimated 100 timely interventions under 3 minutes, including proactive alerts, and an 80% reduction in falls with injury. Care teams could easily view resident behavioral data for care planning and ADL assessments. Our event review feature eliminated unwitnessed events and enabled leaders to create new incident response training for staff.\u00a0<\/span>\r\n\r\n\u200b\u200bAccording to Risa, the Senior Executive Director at CareOne Paramus, the community ended up receiving requests from residents who wanted to move into the neighborhood where AUGi was installed in the rooms.<\/span>\r\n\r\n \r\n

<\/h2>\r\n

Enhancing workforce efficiency<\/strong><\/h2>\r\n \r\n\r\n\"TwoInspiren\u2019s AI platform streamlines caregiver workflow to save staff time and energy, reducing burden and burnout.\u00a0<\/span>\r\n\r\nAUGi<\/span> collects data passively, which a<\/span>llows staff to refocus their effort back at the bedside, not in EMRs. Dashboards surface data for triage and prioritizing tasks. Virtual rounding and safety checks save time from going door to door, while analytics help \u201cload balance\u201d staff so they\u2019re not over- or under-worked, and they\u2019re staffed properly across floors and buildings.<\/span>\r\n\r\nPalm Garden<\/span><\/a> in Gainesville, Florida, installed Inspiren\u2019s platform in 2021 to provide safer, more efficient resident care at existing staffing levels. Remote sitters were able to use de-identified live views of resident rooms on their mobile devices, enabling operators to monitor high-risk residents without having to beef up care teams with more full-time employees or compromise resident privacy.\u00a0<\/span>\r\n\r\n\u201cWe used to need 25 employees to monitor all our residents one-on-one,\u201d said Kala Fuhrmann, Palm Garden\u2019s executive director. \u201cAn AUGi in each room provides that one-on-one service.\u201d<\/span>\r\n\r\n \r\n

<\/h2>\r\n

Ensuring revenue accuracy<\/strong><\/h2>\r\n \r\n\r\nInspiren is the only resident care platform that identifies opportunities to increase revenue capture for services.\u00a0<\/span>\r\n\r\nBilling, for example, is traditionally determined by care levels that providers subjectively assess and record in clinical notes. As a result, based on interviews with community leaders across the industry, we estimate that operators under-assess 25-30% of their residents\u2019 levels of care.\u00a0<\/span>\r\n\r\nCommunities using Inspiren, however, update care plans more frequently with objective, reliable data collected passively by AUGi. Operators can see decision-grade insights that accurately reflect the care that their staff are providing to each resident.\u00a0<\/span>\r\n\r\nIn 2023, Inspiren worked with a memory care center in California with two pricing tiers. Based on our data, the operator developed four new tiers to reflect the true amount of care each resident needed and received, and to staff each floor appropriately. This improved the quality of care, and operators saw a 10% increase in revenue \u2014 a win-win for care communities and residents alike.<\/span>\r\n\r\n \r\n

<\/h2>\r\n

Inspiren is forging a new path for senior care\u00a0<\/strong><\/h2>\r\n \r\n\r\nHealth care has been abuzz recently with talk of AI. At Inspiren, we have a 5-year head start on the industry, and senior living communities are uniquely positioned to take advantage of what we\u2019ve learned and built.<\/span>\r\n\r\nOur AI platform doesn\u2019t make decisions for you. Instead, it gives you data that make <\/span>your<\/span><\/i> decisions more informed, intuitive, and impactful. It augments your care teams, gives families peace of mind, and improves clinical outcomes, operational performance, and profitability.\u00a0<\/span>\r\n\r\nWe\u2019re forging a new path and setting a higher standard of care for senior living communities and the residents they serve. We look forward to supporting and guiding you on this journey.<\/span>\r\n\r\n \r\n\r\n\"\"\r\n\r\nMichael Wang is the Founder & Chief Clinical Officer of Inspiren, a senior living and healthcare technology company. He is dually licensed as a registered nurse and as an advanced practice clinician with vast experience in cardiothoracic surgery and direct patient care.\u00a0 He received a bachelor\u2019s degree from Emory University and advanced degrees from Columbia University.<\/em>","_et_gb_content_width":"","content-type":"","footnotes":""},"categories":[16],"tags":[],"yoast_head":"\nA New Standard for Resident Care: How Inspiren is Reshaping Senior Living Communities - Inspiren<\/title>\n<meta name=\"description\" content=\"Inspiren's intelligent operating system helps improve safety, workforce efficiency, and revenue accuracy to deliver better resident care.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inspiren.com\/a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A New Standard for Resident Care: How Inspiren is Reshaping Senior Living Communities\" \/>\n<meta property=\"og:description\" content=\"Inspiren's intelligent operating system helps improve safety, workforce efficiency, and revenue accuracy to deliver better resident care.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/inspiren.com\/a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities\/\" \/>\n<meta property=\"og:site_name\" content=\"Inspiren\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/InspirenHealth\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-25T01:30:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-01T15:32:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/inspiren.com\/wp-content\/uploads\/2024\/03\/Featured-Image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2501\" \/>\n\t<meta property=\"og:image:height\" content=\"1876\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Joseph Kline\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@inspirenhealth\" \/>\n<meta name=\"twitter:site\" content=\"@inspirenhealth\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joseph Kline\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/inspiren.com\/a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/inspiren.com\/a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities\/\"},\"author\":{\"name\":\"Joseph Kline\",\"@id\":\"https:\/\/inspiren.com\/#\/schema\/person\/bb05f636db2fd22f0217c6b171b1ca45\"},\"headline\":\"A New Standard for Resident Care: How Inspiren is Reshaping Senior Living Communities\",\"datePublished\":\"2024-03-25T01:30:13+00:00\",\"dateModified\":\"2024-04-01T15:32:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/inspiren.com\/a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities\/\"},\"wordCount\":1215,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/inspiren.com\/#organization\"},\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/inspiren.com\/a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/inspiren.com\/a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities\/\",\"url\":\"https:\/\/inspiren.com\/a-new-standard-for-resident-care-how-inspiren-is-reshaping-senior-living-communities\/\",\"name\":\"A New Standard for Resident Care: How Inspiren is Reshaping Senior Living Communities - 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